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Just an FYI that Jon Taffer's book
Raise the Bar: An Action-Based Method for Maximum Customer Reactions
was released today. This is Jon's first book and it is about creating the right reactions in your customers to transform a bar or restaurant.
The book is currently #1 on Amazon in the category of "Service Industry," however the competition isn't too strong. If you are interested in taking a look inside of the book,
Amazon
has a "Look Inside" feature, which allows you to flip through a lot of the book.
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